Review: What is Zolucky.com? Scam or Legit?

Searching for the Zolucky Review? Well we have tried to provide you the real picture of this website in the simplest way we can in the below review section. Let's figure out what this online fashion store is all about, whether a Zolucky.com scam or a trustworthy company.

Zolucky complaints Zolucky fake or real Zolucky legit or fraud | De Reviews

What is Zolucky.com?

It is an online shopping store that offers tops, dresses, bottoms, coats, shoes, home and garden items and several other fashion items. As per their website theme, they are an online fashion store but they are selling lots of other items like waterproof phones, photo string lights, stainless steels, food items and so on. These kind of activities is never done by legit online fashion stores. However, there are so many things you must know about this online store before choosing it as your shopping destination.

We have categorized Zolucky as one of the suspicious sites because of the following reasons:

# First of all, the company address has not been provided in their "About us" details. Moreover, there is no "Contact us" details which is always provided by the legit company. So it is clear that the company is trying to hide their information.

# Secondly, if you check their “Terms and Conditions” details, you can find that it has mentioned their parent company’s name and address as BTREE Limited :20H, 39 Mark Road, Hemel Hempstead, Herts, Buckinghamshire United Kingdom HP2 7DN. Let's tell you that there are several other suspicious and problematic websites which are operating under BTREE Limited such as Coolkatty, Makeyouchic, ChilmiaMomoslife, Mizlan, Vanlov, NGStore, Noracora, HeyCheers, Osinskistore, JacobiWorld, AbernathyAbernathy, Schowalterschowalter and so on. So we strictly don’t recommend Zolucky for any kind of online shopping.

# Companies operating under BTREE Limited have so many customers’ complaints about the quality of products. They deliver the very low quality products or different products other than they advertise in their website. The product value is also much higher than the quality of product they deliver. Secondly, the delivery time of products as well as the customer support is also very poor as per the buyers.

# It has a Returns and Exchanges Policy which is found to be very unrealistic and useless which says that the items must be unused, undamaged and in original packaging to be eligible for the return and exchange. BTREE Limited companies even make customers pay for the refund i.e. return shipping cost of the product which is almost non-refundable. So, it is almost impossible to get the full payment back from them.

# The payment gateway icons like VISA, PayPal etc.as placed at the bottom of the page are not clickable as in other suspecious site.

# It is offering huge discount and sale deals i.e. above 25% on the price of lots of products they sell which a legit company never do.

# We found that the product images used by this online store for its product catalog aren’t unique, so it means that it has either copy-pasted the image from other websites or just reselling clothing or other products. Lots of content as well as its website theme match with multiple suspicious and problematic sites.

Our Final Verdict:

Due to the aforementioned reasons, we have come up with the conclusion that Zolucky is one of the suspicious websites.

You can find the lots of suspicious sites listed within our “Suspicious” category by clicking >HERE< or you can find about various kinds of scams by scrolling within our “Scams” category by clicking >HERE< or you can navigate our website through our home page to find out the several interesting and knowledgeable articles under different categories by clicking >HERE<.

If you want to say something about this company, then please feel free to place your comment below. Also feel free to share this review with your friends and families through your social media accounts to make them aware of this online store.

These days multiple new online stores are claiming to sell various items on huge discount, but most of them are scams. So, it’s better to stay away from the new online stores or at least do some research before you purchase something from the new online stores because most of these new online stores don’t deliver the purchased items to their clients or, deliver completely different or very low-quality items. Some scam online stores even have charged the credit card of clients randomly without their consent. So, if you have ever purchased mistakenly from scam sites, we suggest you immediately contact your bank or credit card company to secure your credit card information.

Good Luck !

author avatar
De Roka Author
I am Suman Roka, also known as De Roka. I'm the Author, Editor, Researcher, and Founder of De-Reviews.com. I've been working online since 2009. After falling into many scams myself, I finally learned to check and identify scams. So, since 2014, I'm not only checking scams for myself but also making people aware of those scams. My efforts have been acknowledged by GASA (Global Anti-Scam Alliance), which has listed De-Reviews.com as a member for its commitment to fight against scams. To find out more info about me, please check our About Us page.

Comments

95 responses to “Review: What is Zolucky.com? Scam or Legit?”

  1. Andrea H Avatar

    Buyer beware if you order anything from the company Zolucky. This company is dishonest and should be put out of business. I placed an order with Zolucky for $127.97 on 12/18/2021. When I received my order, not one item was as pictured or described. The 2 piece lounge outfit was way too small and I ordered based on their size chart. The size 8 shoes fit more like a size 6. One shirt I received I didn’t recognize at all. Finally I realized it was supposed to be the cute embroidered sweater I thought I ordered. Instead it was a cheap nylon printed top. The tunic top I ordered fit more like a maxi dress. I also received and was charged for 2 of these, when I only ordered 1.

    I immediately contacted the company to report that I wanted to return my items for a refund. Zolucky tried to offer me a 15% refund and said I could keep the items. When I refused, they said I had to return the items at my expense to China even though my package from Zolucky listed the return warehouse in NY. I immediately mailed the Zolucky package to China at my expense of $77.25. Unfortunately, 10 days later I noted my package was stuck at the China boarder. The China boarder was closed due to COVID-19 and this scam of a company knew it. My package sat at the China boarder for months and then was returned back to me mid November 2022. To make things worse PayPal did nothing to help me fight this unethical company. I tried to file a claim through BBB, but Zolucky would not answer the claim. Since Zolucky is not a member of the BB they couldn’t make Zolucky respond. Once again, Buyer Beware…Stay away from Zolucky.

    1. BUBBLES Avatar

      at first glance the clothes seemed cute, good quality, reasonably priced clothes. it's comes at a price however. don't expect anything for up to a month and don't expect your item to look like what you ordered. the color mighty be way off. material looks completely different and definitely cheap. you get what you pay for. oh, and by the time it ships your item will probably be our of stock and you'll be asked if you want to do an exchange for a different item, and this is after you've already waited a month for your stuff to come. only being ?%, only full disclosure here!

  2. Yep, scam. I fell for it too.

  3. Roversowner Avatar
    Roversowner

    If this is such a bad site, why are you literally advertising for them on here? Don’t you see the hypocrisy of this? While I appreciate your site, this is stupidity.

    1. De Roka - De-Reviews.com Avatar
      De Roka - De-Reviews.com

      Advertisement on our website is managed by one of the Google's Certified Publisher Partners, not by us. However, thanks a lot for letting us know about it.

  4. Claudia Avatar

    I have read all the reviews and I don't understand why so many people had probs with Zolucky. I have ordered twice (tee shirts) from them....Everything was as described on their website...As for sizing, I used the size chart supplied. I will agree hat shipping is very slow....Yes, a lot of their stuff is cheap polyester, but it's plainly in the item description. As for returns there are very few companies/sites that offer FREE return shipping. Including those TV shopping channels...

  5. Blanky M Bradshaw Avatar
    Blanky M Bradshaw

    I place an order for $196.93 and all the sizes of the blouses delivered were wrong even when I followed their chart size to the T. They did not want to refund the money because some blouses were on sale, but they offered a 40% and at the end 50% dscount on the merchandise that was not on sale.
    They did not offer any other alternative, they just demanded that the blouses that were not on sale be shipped back to China. There is nothing on their website that shows that this company is in China. They have an address in England, but nothing shows that the merchandise will have to be returned to China. I am very careful when I place orders and confirm that they are not shipping from China and that the business is not located in China because they are always lots of issues with companies selling and located in China.
    If you go through their website you will confirm that there is nothing showing that this company's location is in China and that the returns must be mailed to China, This company is a complete fraud. I lost all of my money, so please do not buy from this company, they are scammers and thieves.
    Again, Zolucky never refunded the amount I paid, and as previously stated just offered to discount the first time 40% and finally 50% of the amount paid, which I did not accept, because of the fact that none of the blouses fit me, so why should I accept a 50% discount for the blouses purchased at regular price, not the ones that were sale. Why should I pay a lot of money to return 2 or 3 blouses purchased at regular price for something that I will not be able to wear?
    I just donated all blouses to one of the agencies that work with battered women. I will keep posting my awful experience and explain the type of fraud this company is until they lost all of the buyers. Now I've learned that they are selling through Amazon and I will post the same information on Amazon. This Chinese company is a disgrace, and the government s doing nothing to put a stop to these Chinese companies stealing and defrauding consumers.

    User's recommendation: DO NOT BUY FROM THIS COMPANY. THEY ARE SCAMMERS AND THIEVES.

  6. Barbara E Ball Avatar
    Barbara E Ball

    I was in the car and this site popped up. I ordered 12 items before seeing the reviews moments later! Dummy me! I immediately sent an email to their CANCEL order and it said that someone would contact me in 24-48 hours. They will have processed the order by then and there is no way to cancel. Rather convenient wouldn't you say? I did a live chat with Charman. I was told that they were preparing my order. "Why was I canceling? Any chance I would keep order? If I kept the order, we will compensate you with one of these options. 15% refund of keeping order or a $5. off coupon on next order." On next order - are they crazy? Which would I prefer. I said neither. Full credit. I had only placed the order moments ago and they were not preparing my order. It hadn't even been shipped. Then I got a reply that they were canceling my order and it will take 2-4 weeks for a refund. I said that I would be checking and notifying credit card company. I immediately looked on my banking credit card account and saw the pending payment. Not sure that I can stop it, but I will call in the morning and do my best to cancel and put a warning on my account. One comment on Youtube said that they use your credit card info and pass to others. I see several addresses for the business - UK, San Francisco, Hong Kong. If I had seen Hong Kong, I would have known. I saw that address after reading several pages and doing investigating. I purchased a top one time that came from Hong Kong. What a joke, Poor fabric and would fit a 3 year old child. It was for a 60 year old adult size 14!

  7. I ordered a dress and they charged my credit card immediately. one week later and I finally went to the web site and found that it was back ordered. I requested that my order be cancelled and my credit card be credited. They said a notice would be forthcoming in twenty four hours. no notice. I sent another email to them. I guess my money went down the toilet. I wish I had red these comments before ordering. They are a true scam company

  8. Helene Harris Avatar
    Helene Harris

    I've ordered twice with them with extreme discounts. The quality is not great, but the clothing is very decent. Like one-season decent. I got one pair of pants and a bunch of t-shirts and blouses. Honestly, not great stuff, but i didn't feel scammed. The clothing is serviceable. Delivery was long on some items and quite quick on others. Every single item came. (total of about a dozen with the 2 orders). I would order again if i had the need. The XL sizing was adequate for me.

  9. RON lEVERGOOD Avatar
    RON lEVERGOOD

    DO NOT BUY FROM THIS WEB SITE ZOLUCKY, THERE WEBSITE IS MISLEADING, AND THEY TAKE A INTERNATIONAL FREE OUT OF YOUR BANK ACCOUNT WITHOUT YOUR PERMISSION. ALL THERE STUFF IS SHIPPED FROM CHINA AND IT TAKES MONTHS TO GET IT AND THEY WON'T GIVE REFUND.

  10. I guess you missed the address. I found it right off.

    12 Galahad Road, Bromley, England, BR1 5DT

  11. Oriana Paul Avatar
    Oriana Paul

    SCAMMERS!!! Please pay complete attention to this review! The products sold on this site are complete garbage! Do not waste your money! If you want to return an item, then you must pay to send it to CHINA even though it was shipped from their warehouse in City of Industry, CA. They don't tell you this in the return policy. They are liars and thieves who sell the cheapest clothes possible.

    1. egremo Avatar

      Exactly u have to send them back to China and also pay customer charges or they offer u a 15% cash back. TOTAL SCAM

  12. Pamela Heebner Avatar
    Pamela Heebner

    I also am having a problem with this company. I ordered a Christmas top that they kept saying was delayed . They contacted me in January and asked something about to which I replied "I can't answer as I have not received it. I sent an email in February and received no answer, and then I sent one last week to which I did get a response. They are saying it was delivered and then they said in broken English that I waited too long. This is not at all how legitimate British businesses have acted in the past and I am having my cousin who is English check them out and reporting them to my credit card company.

  13. THE WORST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!
    Return shipping address is:

    Pan Huiling
    1st Floor, Building A, Dongtai Science and Technology Park
    No. 107
    Lanhe Avenue, Lanhe Town, Nansha District
    Guangzhou, Guangdong, China 51000
    Tel : 861 3543 4837 02

    1. Blanky M Bradshaw Avatar
      Blanky M Bradshaw

      They do not guarantee a refund because they said that if they do not get the return they cannot give a refund. And...surprise most probably they will say that they never receive the return. This company is the biggest scammer on earth. A complete disgrace that loves to defraud customers by stealing from them.

  14. SCAM!They have horrible quality clothes, their Medium was an XL in leggings and the fabric IS NOT Cotton blend - disgusting ugly looking product. Its based in China (which I had no idea) and if you want to return it, they only will refund 30% of what the item costs minus the $28 or more for international shipping.

  15. Crap clothes! I bought two shirts that looked like bright, summery colors in the pictures. When I got them, nothing like the picture and they were not cotton, it was some stretchy material and very small. I wore one once and will donate these shoddy shirts. I tried to return them, they said it will cost a fortune, would only give me pennies on the dollar. Unfortunately I didn't realize this was the same place, and I just ordered two more shirts. I guess I'm screwed again. Please stay away!

  16.  Avatar

    I am having a terrible time getting my order.If I don’t contact them I hear nothing.Alwaysexcuses…No updates…Sorry I didn’t chech here first.,

  17. This company is a SCAM! Do not order! The merchandise is CHEEP and there is literally no return policy that is acceptable. I just received the return package that I sent to China (the only return location). So, I am stuck with the product (crap), I'm out the cost of overseas shipping (expensive) and I did not receive a refund! DO NOT PURCHASE THIS JUNK!!

  18. Debi W. Avatar

    Ya, I sadly have been ripped off by them too. I spent $140 on a pair of shoes and six shirts. It took three weeks for them to come and none of them look like the photos and the shoes are the wrong color and size! Weird material and really frumpy looking. None of the shirts are anything I ever would have bought if I had seen them in person. I wrote them to explain that they had sent the wrong size shoe as well as one of the shirts being completely different than what I ordered and they wrote back and said I would have to return them to China and pay shipping and custom charges. I wrote them and said that since this was their error and they sent the wrong items they needed to pay for this. Instead, they said that all they would offer is 15% back on only those two items and none of the other shirts that are totally different looking than what you see on the website. It amounts to $5.00 out of the $140 I spent. I tried to leave a review and it wouldn't even let me do it, so who knows where these supposed great reviews came from. Total ripoff!!!

  19. cynthia l etcher Avatar
    cynthia l etcher

    LOL! yea they got me too-denying i never ordered anything from them even tho i have proof of the transaction made with my card-never got a tracking number after the transaction so i cant track the package at all -i highlighted ALL these complaints and sent it them -Satisfying every customer is our mission and pursuit. But as some reviews have said, we still have a long way to go. We thank all customers for their voices and we thank every customer who is willing to witness our growth. We will continue to improve the quality of our products and services to meet customer needs.
    thats one of the messages i got back from them

  20. Biggest scam ever. Cheap, flimsy, poorly made clothing despite the beautiful photos. THEN they say they can only return 10% of your money because it is in China. On top of that, can't unsubscribe from their lying emails. Avoid!!!!

    1. You can set up a filter in your emailer and have all of the emails from this company sent to your emailer's trash folder before you even see them.

  21. TOTAL SCAM. All of the reviews on the Zolucky site were fantastic, until I realized they were ALL coming from the same two email accounts. Immediately suspicious, I wrote and cancelled my order for a pair of shoes. Never heard from them again and could not reach them. Oh, I did get an email TWO MINUTES after purchasing saying my order had been shipped! Not bloody likely! Read the reviews on the BBB site and was appalled. Straight up fraud - not ONE legitimate transaction. After over two weeks of being unable to contact them or track my so-called order, I called my bank to dispute the transaction and have the charges removed. Don't go near these clowns. I cannot understand why they have not been busted and run out of Dodge!

  22. JoAnn S. Avatar

    My God...I just clicked on the website to see where my package was and I found this incredible chain of comments. About halfway through I started laughing that frustrated way one does when they find out how stupid they were for not checking the comments section first. Fortunately for me, I didn't spend that much money, but this still makes me furious. Good lesson for me though; I won't forget to check comments in the future! I guess I'll have to do without my Halloween sweatshirt. Maybe it will come in time for Christmas and I can line my cat's litterbox with it!

  23. Josephine Napolitano Avatar
    Josephine Napolitano

    I take full responsibility because I did not look at the reviews.
    As a retired geography teacher I was excited to see the world geography shirt and ordered it right away
    If finally came in and the shoulders were way to tight to be a medium

    Then the hassles began . Trying to return it ws a nightmare,e specially when I realized it ahd to go to China.

    They offered me a 25% refund (and keep the shirt)

    Then they offered me a 50% which I have yet to receive . I decided to cut my losses and take the 50% refund .

    It is by far the worst online shopping experience ever!!!

  24. Charline Su Avatar
    Charline Su

    DO NOT ORDER FROM THIS COMPANY! Fabric is beyond cheap, workmanship poor. Final items looked nothing like the photos on the website. Nothing I ordered would I wear!

    On their website they fail to inform you that returns need to be sent to China. That would have cost me $74.35 + potential customs tax.

    Called my credit card company to open a dispute claim. I was credited my entire purchase of $200.00.

  25. I wish I could show you the photo. I ordered 3 pairs of shoes. Over $90.00 worth. Garbage! And not even CLOSE to my shoe size. For some reason China is stupid when it comes to shoe size! I can't send them back. And they disable their review section so you can't leave a review. Zolucky said they would refund $35.00. They gave me $19.00! On a $90.00 order, that THEY screwed up not me! The shoes they sent were 3 different sizes. And none of them were size 8 American. If they can rip you off they will. Stay Away!

  26. Ellen Frank Avatar
    Ellen Frank

    This company is definitely a scam. Merchandise is pure crap and not properly sized. Can not make refund on their website so I went to pay pal and credit card company to dispute charge. They responded by saying they would give me 40% of purchase price or I could send product to China at my expense to get full refund. I am still waiting for my partial refund. STAY AWAY FROM THIS COMPANY.

  27. Melody Mousavi Avatar
    Melody Mousavi

    BUYER BEWARE OF SCAM SCAM SCAM! Not only Zolucky but also NORACORA! I was scared by both companies.

  28. BUON GIORNO. QUESTO CHE LEGGO E' VERAMENTE PREOCCUPANTE . IO HO COMPRATO 02.08, E ANCORA L'ORDINE NON E' STATO SPEDITO. GENERALMENTE QUANTI GIORNI CI VOGLIONO '? SONO PREOCCUPATA.

  29. Sharon Kaplan Avatar
    Sharon Kaplan

    The worst clothing I ever saw. Looks nothing like the picture. The material is worse than garbage. This is a huge scam. I don’t get how they get away with this. There must be something that can be done with this company. They do not even give you a receipt or where to return this garbage. Do not buy from these scammers!!!

  30. I ordered a dress and a pair of shorts from Zoolucky. Neither of the items fit, too small. I went threw procedure to return them for a refund. Cost me $15 shipping and I’m still waiting.. The address was odd but it was delivered by UPS. I doubt I’ll ever see a refund. I out about $50. Buyer beware. Don’t fall for this scam.

  31. Krystal Avatar

    BUYER BEWARE! SCAM! Zolucky uses stolen photos of products from reputable companies on their website then they make cheap knock offs. Purchased a LINEN dress with embroidery and received a polyester blend with "tape fabric" that had painted design. No where close to the photo. Forget getting a REFUND! They scam you to send back to CHINA for $30+ shipping for a full refund or they will offer a 10% refund to keep it, If you say NO WAY, they offer a 20% r3efund. If you say NO WAY I WANT A REFUND the most you will get is 50%. DO NOT WASTE YOUR MONEY - THIS COMPANY SHOULD BE STOPPED FROM SELLING IN THE USA! I am reporting them to the FCC. If you were scammed, call this FCC complaint number and report this SCAM company: 1-888-CALL-FCC (1-888-225-5322)

    1. Exactly right! We ordered from them, got knock off items made of different material, they want us to pay return shipping to china...cost more than items...how sad there are people with no morals or ethics doing this...

  32. My knee-length dress was 4" shorter than the advertised length, very low in the armholes, and made of see-through fabric, also more sack shaped than the curvy dress shown. I was able to contact them and insisted that it wasn't a case of me not being satisfied; the dress was 4" shorter than they billed and so I hadn't gotten what I ordered. They requested photos & I complied (twice) but they never responded. Went back to see about the 15% refund and see that I am required to have responded within 7 days or they close the return. They are the ones that didn't respond - all of my correspondence was prompt. No, I'm not returning to China. I didn't check the company out before ordering and will chalk this up to learning that lesson.

  33. Beth Taylor Avatar
    Beth Taylor

    I don't know who is posting the positive reviews but I have my suspicions that they are placed by Zolucky themselves. I ordered 3 dresses and 3 blouses. They took over 4 weeks to get here. I tried to cancel the order and the company told me they would arrive any day. 3 weeks later they arrived. The clothes were awful. The cheapest of cheap fabrics , worst than a flea market , they didn't look at bit like their photos and ever piece varied in fit. I ordered a size larger than I normally wear and all were too small. These items were shipped from California. I found out later they were just a distribution center. When I tried to get a "easy full refund" like they advertise I was told I had to ship them to mainland China. The postage rate for 3 pounds of clothing was $89.00. They will not allow you to return them to their distribution center. This place is a scam. Do Not be tempted to buy from them. You will lose your money. I am even embarrassed to give these things to good will.

  34. Their clothes are poorly made and do not match the description in the photos. Their delivery times ridiculously slow/late and they only tell you that after you have paid. STAY AWAY from ZOLUCKY.

  35. Carmen Limon wiggins Avatar
    Carmen Limon wiggins

    Yes. A scam. The clothes are deceitful. Then so terribly sized. I don't know how the do it. A large top looked like a tent. A medium t-shirt.. sized for a 10 yr. Old. I went to page.. under customer service. Entered info. Emailed me back. Said contact cs. Guess I'm just screwed 150.00. Never again.

  36. Debbie Avatar

    I have lost money as well. Never received the packages I paid for. Almost $200. I have gone back and forth, of course only emails, and not getting anywhere! This is the worst of the worst!!!’ Why doesn’t someone shut them down? I am so angry that I fell for this!!! Never never order from them never!!!!

  37. Geri Klebenow Avatar
    Geri Klebenow

    My email to Zolucky:
    Shoes are NOT bright yellow as shown in picture. They are gold.
    I need bright yellow.

    Response:
    Our return center is located in Guangzhou, China.
    According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.
    ince International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
    We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
    If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.
    You can check the return policy here: zolucky .com/information/Returns%20%26%20Exchanges
    ***Kind reminder: Any addresses on the parcel are not approved as the return address.
    Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***
    Thanks for your patience! Please don't hesitate to email us if you have any questions.
    Pls give us some pics to check if the color is different.
    Sorry that you are not satisfied with the item(s).
    Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.

    Best regards,
    Tooking
    ZOLUCKY

  38. I was also sucked in by their ads! I received a "dress" that I now wear as a nightgown. I ordered several shirts in "Medium" and the actual sizing was all over the place. The "shoes" I received were not even wearable as slippers. I feel stupid for not checking them out first-learned my lesson!

  39. I too was a "victim" of this fraudulent/scandelous "company" Yes, their clothes are cute and priced great. It's not until after you order that it becomes an ordeal. NO contact phone number, they don't take returns, they take forever to ship the product and yes, the sizes ARE NOT accurate. Half the crap I ordered, I cannot wear and they want me to keep the crap for a fraction percentage amount. TERRIBLE, TERRIBLE. Let's get these thieves out of business!!!!

  40. Unsatisfied Customer Avatar
    Unsatisfied Customer

    Pictures poor representation of clothing. Fabrics not natural fiber mix, no matter what they say, primarily man-made, think polyester. Fit is poor. Sizing not reprehensive of real size of clothes. Don't advise what's in stock, that everything ships from China, will take months to arrive. Take your money up front, even on out of stock items. Return policy is no returns, get small % of price paid or credit for future order, but have to spend at least $50-100 on more product to get it. I will never buy from this company again.

  41. Kimala Berdan Avatar
    Kimala Berdan

    Horrible Service and products. Do Not waste your money. I ordered some shirts from Zoucky. First, they took a month to arrive. Then once I finally received them, they were all cheaply made and the sizes were all over the place. Most of the medium shirts fit me like extra larges, One fit like a small size. Not one fit correctly. I tried to return them and there is no way to do that either. I tried to contact customer service and their website bounces back or is down. Total SCAM

  42. Carol Albert Avatar
    Carol Albert

    Zolucky is not a place to shop, the dress was cheaply made of material I would not wear!! The size was off where it should have been. You get 15% back, which I never heard of before or you can pay most of the cost of the dress to send it back to China. This company should not be allowed to sell here!!!

  43. Patrice Curtis Avatar
    Patrice Curtis

    If I could give this company 0 stars I would. I ordered 3 pairs of the same sneakers in 3 different colors and they all came about 2 months after I purchased them and they did not look like the picture at all. The material and design was completely different and cheap. There is a strong chemical smell that to me seems unsafe to inhale. They didn't even provide shoe laces. I've asked for a refund and they only refunded me for one shoe. Then they offered to refund me 15% for the other two shoes. I first blame Instagram because that's how I even came to know about this site and I've reported them on there. This company is a scam and I advise everyone to not purchase anything from this site. You will not get your purchase in a reasonable amount of time and you will not get the product you see in the picture. I feel there has to be some laws or regulations around how companies can do business on the internet, These practices should be considered illegal. Buyer Beware!

  44. Sorry to say they didn't live up to there claims on returns. Kept changing the deal. Finally left them behind and moved on.

  45. Sheila Kathleen Walker Avatar
    Sheila Kathleen Walker

    The multistrand necklace I ordered was broken in one place. After a day, it was broken in two spots.
    Out of 3 strands 2 were broken. They advertised it at $4, but they charged double, also on the blouse I ordered. They charged double and I have not gotten the blouse after a month. I cancelled both items on my credit card and opened a dispute.

  46. Kathy Kitzes Avatar
    Kathy Kitzes

    Scam. I ordered a flowy flowered top. What arrived was a housecoat-looking sheath made of cheap polyester. It's not worth the money to ship it back. Waste of money and very disappointing.

  47. Ihave ordered the products but after one month they haven't arrived yet. It is dissapoitning that the company is scam. We should be very careful.

  48. I placed an order with Zolucky and had no issues. I did my research before I made a purchase and new that my normal size (M) was the equivalent of an XL and ordered accordingly. I find the quality of the items I ordered to be comparable to items at Forever XXI. If I am making a purchase of a pair of pants that cost is less than $30 I am fully aware that they are not going to be something I am going to be able to wear for several years. If you do your research into the items you can make informed decisions.

  49. Definitely a SCAM. BOUGHT 3 dresses from them - when they came they looked NOTHING like the picture. Garbage/polyester garbage - they were supposed to be georgette flowing dresses. A polyester housecoat (just the same color as the dress). SCAM - BUYER BEWARE.

  50. Janet Cooper Avatar
    Janet Cooper

    Very sketchy company - horrible cheap fabrics and colors are not as they look in the photos. - sizes are not standard and every thing was very short - tee shirts barely come to your waist - the packages are shipped from CA, but in order to return any unsatisfactory items (all of them) you have to pay return postage to China which is more than half the cost of the items - Don't order from this place - it is a waste of money and time and the clothing is not wearable!

  51. Margaret Avatar

    I would really really like to know where the pictures they use come from! The clothes are so beautiful! I wish I could find the legitimate company that sells them, but I have no idea. I'm sure the real clothing is very expensive, but I'd love to find out what it costs and where you can actually get it.

    1. Bridget Avatar
      Bridget

      I purchased several items and was devastated when that garbage came in the mail. The tops were cheap and the shoes were plastic. We need to find out how to shut this company down and get them off line.

  52.  Avatar
    Anonymous

    Definitely a very shady organization. Took 2 months and several separate shipments for over $170 worth of women’s clothing. Very poor quality fabric and workmanship. The garments are very poorly constructed and cheap fabrics. Bought 3 pair of “linen” slacks, when I received them, they were cheap polyester and acetate like pajama fabric. Sizes do not run true at all. Overall very poor quality workmanship, fabric and sizing. What a scam DO NOT ORDER FROM THIS COMPANY!

  53. Anna Greco Avatar
    Anna Greco

    I dint not that ZOLUCKY was based out China ,the size of the dresses were rung ,i cant get any information were to send them ,also the claim the have a phone number, don't show any were.

  54. rosemary camarda Avatar
    rosemary camarda

    zolucky is a SCAM last october i ordered $120 worth of gloves and only got 3 of the cheapest ones
    and never heard from them again except for a stupid page that said they were working on it and of course never did ANYTHING about it
    they are vicious CHINESE soulless assholes
    i lost the $100
    keep your business for accredited honest websites

  55.  Avatar
    Anonymous

    BAD COMPANY HOPE NO ONE USE THIS COMPANY

  56. Barbara Dorsey Avatar
    Barbara Dorsey

    Someone needs to actually make the styles they show, it’s exactly what I can’t find legit!

    1. they're a scam I can't believe they're still in business disgusting!!!

  57.  Avatar
    Anonymous

    How is this website still up when its fraud. I'm so angry, my bank won't even help me to stop this payment

  58. Total scam operation. If you have problem with an order, best to contact your credit card company and go through the process of reporting it as a scam and following their steps to have them credit your account back for their charge.

  59. Gail Breece Avatar
    Gail Breece

    I read all the comments/reviews AFTER placing my order. My mistake. I was able to cancel the order before it shipped, however, the company charged a 15% cancellation fee. I can accept that, but they charged on shipping costs as well, which they had never incurred in the first place. I did get my refund in a timely matter, which was a pleasant surprise after reading all the other troubling comments.

  60. Ellen Ellis Avatar
    Ellen Ellis

    I ,too , got scammed , sneakers and sweatshirts are so cheap and thin.I tried to find out where they are located , before , I ordered. I'm , one that is very skeptic , about ordering online , well , it will be a long time ,before I order again . After reading all the reviews , I won't waste anymore money trying to return , their junk . They scammed me for , $ 127. These , companies need to work and earn their money , like the rest of us do.

  61. Very bad experience
    I bought two t-shirts on this website. My normal size is M but I ordered size L just to make it feel "more relaxing". So, when I received these t-shirts, they were look like teenager's size (very tight and short). However, on the website pictures they look much bigger and longer, so it is totally misleading. When I contacted the customer service for size exchange, they said that they are not offering exchange and I should return these items (send to China), and pay all delivery and custom fees, and make a new order to buy the different size. This is a joke, not a customer service.
    Beware, if you want to post review on their website, they will not let you (I did try it with no success), so I would not trust their posted “customer reviews”, as all of them are 5stars??
    I’m buying many things online, but never experienced something like this. Don’t waste your time and money and look for something else.

  62. Jane Walbrun Avatar
    Jane Walbrun

    I too am mad that I didn't check out this company before I ordered. The sizing is all over the place. The quality is low, and many of the garments reeked of cigarette smoke. I attempted to return two items and met with complete resistance, and finally, after many emails, they sent me the address IN CHINA to mail the two items. There is no way I am spending one more cent on these, as the odds of getting any kind of refund are nonexistent. Don't waste your money.

  63. Susan Anderkin Avatar
    Susan Anderkin

    Ran into the same problems with the Wish website....ordered 3 articles of clothing in March of last year and only received one initially. All in all the rest of my order came in late July. One article was supposed to be a sun dress....oh really! I am lucky if I can wear it as a tank top!

  64. Misty Day Avatar

    OMG they're HORRIBLE! They just ripped me off $167! There are like a 1000 complaints on PayPal because PayPal is allowing these scammers to continue selling and they always side with the company! People have been complaining about this company (not just zolucky they have several websites) for 3 YEARS and PayPal does nothing. I wonder what kind of benefits they receive from this company that is better than helping their clients? You can't get a refund from either one. They clothes are not the same as the pictures they stole from other websites. They are blurry prints, ugly and of weird materials. Clothes from Wish are even better than this. I hope this company gets their "just reward!" Now I need clothes and don't know who to trust! Thanks scammers. Thanks PayPal!

  65. Molly Carson Avatar
    Molly Carson

    Absolute trash.

  66. xiuxia sun Avatar
    xiuxia sun

    Their product looks very different from what they show on their website. The quality is very bad. When I return them, they provide an invalid phone number to make return very difficult. Finally, I tried very hard to make return work, they just don't give you a refund. Btw, returning to China is very expensive, I need to pay the shipping fee myself, I just don't want to keep a bunch of junk. I am Chinese, this is a Chinese company, I hate my experience with them. I am very sad about their way of operation. My advice is not to buy from them, not worth it.

  67. I had everything I needed to return the item, a T-shirt, which was advertised as a sweatshirt. I had the original pkg., the tags, etc. But when you go to the site where you are to supposed to apply for a refund--guess what? It doesn't exist. The refund instructions also shows an address in China you can write to. Oh, sure. Also, I only received one of the items I ordered. I feel stupid that I didn't check them out before ordering. They are so ubiquitous--their ads are everywhere, I didn't think they might not be legit.

  68. Zolucky is like NoraCora, they are both scams. Nice looking clothes at good prices however, if you need to return you pay the exorbitant shipping to China. They have to receive the return, which is questionable it even arrives, before any credit.
    They operate on the pretense they will wear you down by making returns so unreasonably expensive and you will give up trying.

  69. Zolucky is an Awful business, stay clear. I ordered my wife 4 pairs of socks with seams on the bottom, they are unusable, and a blouse arrived with an ink stain right in the middle of the shirt. When I advised zolucky, they offered 15% off and showed me their policy to return to China at my expense. DO NOT DO BUSINESS WITH THIS SCAM COMPANY OR YOULL REGRET IT LIKE ME.
    They use a good photo like the one below, but they send you Chinese junky cheap t shirt material that my wife wouldn’t wear while gardening.. well, maybe while gardening, she is down to earth, but never in public. Stay clear. Go to zoluckyvictims on Facebook to see a bunch of people who also got ripped off by this awful company.

  70. I ordered several items for Christmas presents.. Pretty embarrassed to give them now after arriving late for Christmas. What was supposed to be a sweatshirt is more like a very thin tee shirt, others were cheap sweatshirt material that get balls after the first wash. So disappointed ..

  71. This just may be the worst purchase I ever made. Prices seem good and pictures are pretty BUT the clothing is not as described and cheaply made. A `knitted sweater' was a very thin printed fleece, not knitted at all.
    The jeans arrived with a tear in the top front of leg and a shirt had a seam that wasn't sewn completely. Customer service ( Christine Wu ) offered me 15% off jeans to get them repaired. I wanted to return the items, had to take pictures of each of the 8 items in their original packaging with item numbers and each postal bag with the tracking numbers ( order came in 5 different packages, one never arrived ). After doing this, I was given a return authorization number and another offer for 15% off entire purchase to keep it. I was also warned that returns shipped back to China at my expense plus tariffs.
    After 20 or so e-mails and no resolve, I contacted my credit card company and disputed the claim. I was given a complete refund.
    Junky clothing, the worst customer service and a terrible return policy. My advice....AVOID Zolucky and save yourself the time and aggravation.

    1. May I ask just what you had to provide to the credit card company for your disputed claim against zolucky? I would like to do the same. I trashed all but one of their products. I spent over $200!

      1. At least you got tge products...I got nothing, and they offer a 50% refund, which I'm still waiting for.

  72. Avoid this site at all costs! It is a complete ripoff! It took a really long time to get the clothes, they looked nothing like the pictures, the sizes were wrong, the material was cheap, & the sewing quality very poor. Their return policy is designed so that they never give any refunds. Things have to be returned immediately, and you have to pay to ship them to China. This was an expensive mistake on my part. Never order from these crooks!

  73. Amy Wiseman Avatar
    Amy Wiseman

    Yes, unfortunately, I was scammed, too. Horrible quality items were not nearly as pictured. They came over the course of months. I tried to return them but never received a return authorization. I will donate them to charity but feel like a fool for not checking for scams before buying.

  74. This company is a scam. My order took weeks to arrive in multiple poorly packaged parcels. I did not receive everything that I ordered, but Zolucky customer service said that they had sent the item so they would not refund me for the clothing that did not arrive. Customer service refuses to refund and their return policy is unworkable (particularly with lock downs due to COVID). I would not recommend this company to anyone.

  75. Julie Bartlow Avatar
    Julie Bartlow

    Do not order from them! The dress I ordered was totally different than the picture except for the color, really incredible. When I filled out the return info for a label to ship it back, they offered to give me 15% of the non-shipping cost instead of my mailing it back (?). Then when I said send the label I'll mail it back, they let me know it was to China and offered to give me 25% of the non-shipping cost - a whopping $5.00 for a $30 purchase of inferior merchandise. So glad I didn't spend more only to lose money.

  76. These people are the lowest of the low. They took over a month to send my order with a lot of excuses and when it finally got here nothing was correct. they were not what I ordered at all, the shoes were cheap and 2 sizes to small and they didn't even send 2 purses I ordered. I complained and they wanted unbelievable documentation of the issues for which I do not want to put any more energy into this whole thing. all I can say is DO NOT BUY ANYTHING FROM THESE PEOPLE OR THE OTHER COMPANIES THEY ADVERTIZE ON! you will not be happy and will be wasting you hard earned money!

  77. Yes, Zolucky is a scam. I bought a gift for my wife. (2) items. It took forever to get the garments, then they did not fit even close to the size they were supposed to be. Very poor quality fabric. As usual, Chinese products are garbage. Everyone should stay away from all Chinese products. They asked me to mail the garments back to China. Are you kidding me. They offered me a discount to keep them. I told them why, they both do not fit. The arms are too short and the bust line is way too tight on my wife. They are a joke and I want everyone to know before you purchase, what is going to happen. DO NOT BUY FROM THIS SITE. Thank you. Go USA...

  78. Sara Roberts Avatar
    Sara Roberts

    The same clothes appear on multiple websites. The picture shows cute tops on a very tan model so that the garments look great.
    These companies take your money and use it for months before shipping
    some inferior piece of crap! They make it impossible to get your money back and most people just go away. DO NOT FACILITATE THESE
    COMPANIES and they will go away.

  79.  Avatar

    I ordered one inexpensive item just to test them out. They were quick to take my money, not so quick to ship. After a couple weeks of nothing, I checked their cancellation policy. You cannot cancel anything that has been shipped - OK; cancel! Then I got a shipping notification, making the order ineligible for cancellation. Doesn't mean it shipped - just that someone had created a shipping label! After another three weeks of no movement showing when I checked, it finally arrived. Oh, joy! Shoddy merchandise. Advice - don't go there!!

  80. Sally Kelly Avatar
    Sally Kelly

    These companies are a sham—they lead you on with nice ads and the stuff you get is junk. Before ordering from any company, go to google and as if they are based in China’s then you know it is a sham.

  81. Cindi LaBelle Avatar
    Cindi LaBelle

    I order “boots” from Zolucky, what a sad joke!!! I’m going to try and return them but I have dealt with the Chinese websites before, I’m sure I will get no where. The shipping cost as much as the boots/slippers! No more online ordering for me! What a shame!!

  82. Cindi LaBelle Avatar
    Cindi LaBelle

    I purchased “boots from Zolucky. What a joke!! I’m not even sure I’m going to try and return them. The shipping was as much as the boots. If it’s like any other Chinese site they won’t take them back! No more online shopping for me?

  83. Geraldine Wexler Avatar
    Geraldine Wexler

    I ordered size S women’s clothing which their size S is for a small elephant! Every item that came was so big that I as a petite lady cannot wear even one of them! The clothing quality is poor and cheaply made. Not all of my order was delivered and no mention of when the other items will come. I will NEVER purchase another item from this company. Returning anything is at the buyers expense with stipulations. Don’t waste your money buying from this company.

  84. Cathy Slone Avatar
    Cathy Slone

    This company is based out of China. I placed my one and only order with them recently and did receive the products. However, they were sized for Chinese women. So their XL is really an XS. I contacted them for a refund. The return address they gave me is China, it almost looks like a residence address. I am going to return the items only if it doesn't cost more to ship back than the product cost.

    1. I can't even get a return address. Total scam page

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