OfficialSnugglePets.com Review: Genuine? Official Snuggle Pets Scam or Legit?

Considering OfficialSnugglePets.com for your online purchase? If so, then first let’s figure out either is a OfficialSnugglePets.com scam or a genuine online store from this Official Snuggle Pets review.

What is OfficialSnugglePets.com?

It is an online shopping store that is selling variety of pets items like COMFY CALMING PET BED, FLEXIBLE TREAT TUG TOY, DIRECT TO SEATBELT DOG COLLAR TETHER, etc. However, there are so many things you must know about this site before choosing it as your shopping destination.

Officialsnugglepets complaints Officialsnugglepets fake or real Officialsnugglepets legit or fraud | De Reviews

We have suspected Official Snuggle Pets as one of the doubtful sites because of the following reasons:

Company Address:

It has provided its address on its Privacy Policy page as 10845 Grifith Peak Dr. , Las Vegas NV 89135, United States. But there is no any shop or business with the name Official Snuggle Pets that has been mentioned on or around this address, instead, there are other businesses that have been mentioned on or around this address on Google Maps such as 1Marketing Agency, 1RealEstate Agency, ADTACK Marketing Systems, Advent Marketing Agency, CliftonLarsonAllen, J.P. Morgan Private Bank, Greenberg Traurig, LLP and so on. The contact phone number is also missing from the website. Hence, we shall not trust such an unprofessional site as an online shopping destination.

Although it has provided its address from USA, but it has mentioned on its Shipping Policy that its beds are manufactured in Shenzen China, and All orders are currently being shipped from Shanghai, Beijing and Shenzen.

Its email address i.e. snugglepetsofficial@gmail.com is also a free email address but not its domain specific one.

Security of the website:

It has provided the fake trust seal logos of Norton, McAfee, etc. on its Product details page. So if you shop at this site, your personal and financial information such as your credit card information might be stolen.

Discount and Sales offers:

It is providing unrealistic discounted price which is too good to be true and most scam and suspicious site use this kind of offers to attract people to their sites.

Copied Content:

Lots of content provided on the website as well as the website theme matches with the other similar type of suspicious and problematic sites.

Returns and Exchange:

It has a Refund Policy which is found to be very unrealistic and bogus to be eligible for the return and exchange of items purchased. So, it is almost impossible to get back a full refund amount from these kinds of sites due to their confusing provisions.

Customer Complaints and Delivery:

As per the customers’ complaints from the similar types of sites about the quality, the delivery time of the product, as well as its customer support is also very poor.

Our Final Verdict:

Above are some of the facts that clarify OfficialSnugglePets is one of the suspicious websites.

You can find the lots of suspicious sites listed within our “Suspicious” category by clicking >HERE< or you can find about various kinds of scams by scrolling within our “Scams” category by clicking >HERE< or you can navigate our website through our home page to find out the several interesting and knowledgeable articles under different categories by clicking >HERE<.

Please feel free to share your views about this company in our comment section below.

These days there are lots of scam online stores. So, we want to suggest you shop related products only from the renowned online stores like Amazon and so on in order to save yourself from scams. Or, at least do some research before you purchase anything from unknown online stores.

We request you to spread awareness about the scam and suspicious online websites/activities by sharing the information provided on our website [De-Reviews.com] through your social media accounts.

Good Luck!

author avatar
De Roka Author
I am Suman Roka, also known as De Roka. I'm the Author, Editor, Researcher, and Founder of De-Reviews.com. I've been working online since 2009. After falling into many scams myself, I finally learned to check and identify scams. So, since 2014, I'm not only checking scams for myself but also making people aware of those scams. My efforts have been acknowledged by GASA (Global Anti-Scam Alliance), which has listed De-Reviews.com as a member for its commitment to fight against scams. To find out more info about me, please check our About Us page.

Comments

79 responses to “OfficialSnugglePets.com Review: Genuine? Official Snuggle Pets Scam or Legit?”

  1. Trudi Robertson Avatar
    Trudi Robertson

    SCAM! SCAM! SCAM!

    I cannot believe how this “company “ got away with this, I had no idea there was a site that lets others know about this crap. Unreal! I’ve emailed numerous times, and they’re excuse is COVID. None of their links work, they’re email replays were all exactly the same, and I told them that, then they finally stopped answering me.

  2. Marianne Neumeier Avatar
    Marianne Neumeier

    I also bought 2 Xxl beds in Feb. for 99.99. Have not received them. I have been waiting patiently...LOL! Just got off the phone with the bank. They are going to try to get my money back. Has anyone been able to get their money back?

  3. Also I was scammed. Now you can't even get to a website because it goes straight to an error!!!! What a joke to make money off of people during such times especially!!

  4. It's a scam. I made my order on 19 February 2021 and still haven't received anything months later! I also emailed them several times and got no response. I'm disputing it with my bank but that's about all I can do. I hope they get shut down asap.

  5. Katrina L Avatar
    Katrina L

    I, too was scammed for 109.00 do not buy from them. I sent several emails with no response. I will contact my bank and start the recovery.!!! I can't stand a thief

  6. Susan Taylor Avatar
    Susan Taylor

    I also ordered two beds. Buy one get one free. Paid $64.99 and haven't received them. They keep saying it's because of the covid. Ordered Feb.2nd. Checked back again March 26th 2021.

  7.  Avatar
    Anonymous

    I bought 2 beds in January and never received them. Grrrrr!

  8. Sílvia Del Avatar
    Sílvia Del

    Same story as everyone else, I placed my order on February 6th and never received a response to my emails and never received my 2 beds

  9. Starsha Avatar
    Starsha

    This is a bummer.... I ordered on Feb. 16 and I ordered 3 of the 4XL beds...cost me $220.... It is now May and I still haven't received. I contacted them through the support email they had on their website back in March asking for the ETA and they responded saying there was a delay due to Covid... So when I tried to email them TODAY again, the email came back saying it did not exist. I found that odd and when I tried looking up their website...well...long behold NOTHING. No website. It's what prompted me to look it up online and I came across this website. And of course everyone is having the same issue. So I just disputed it with my bank and we'll see where that goes.

  10. Dawn Vinson Avatar
    Dawn Vinson

    The totally scammed me out of over 100$?
    Placed an order in Feb, emailed them numerous times asking for a tracking number, and received auto response emails. Today I checked their website and it’s a “404 Not Found” page. Totally scanned. this Karmas, I hope it bites all y’all in your asses forever. playing with the hearts and lives of animal lovers.

  11. Lynnette Avatar

    I too ordered and never received.

  12. Lisa Shockley Avatar
    Lisa Shockley

    I also ordered the beds back on 2/2/21 and never received the beds till this day. I have reported them to BBB and ic3. I hope they get caught for scamming people.

  13. Beki Heath Avatar
    Beki Heath

    I also placed an order in Feb 21 for two dog beds (BOGOF) at a cost of £48 & these have not arrived - am now going to start recovery process via my bank. I did email 3 times but no answer at all. Even now I am still receiving adverts for the items via email!!

    1. Rebecca Grand Avatar
      Rebecca Grand

      Exact same story here!!!!... 2 beds ordered... 3 emails sent..NOTHING!! Do NOT go there and they still text me everyday!!!!! Last day for Promo!!! BS!!!

  14. I am like all the others ordered in February no beds out $109.95. Have diepuuted the charge with my bank and that is all I can do. I am a firm believer in karma so they will get what’s coming to them on e day.

  15. Lorie Mochel Avatar
    Lorie Mochel

    I was also scammed by these creeps ~ I ordered through the BOGO sale in February 2021, still no beds. CC was charged though! I've emailed three times now and get the same response "One of our representatives will get back to you in 24/48 hours" Baloney! I will be contacting my bank to take action against the payment.

  16. I too was scammed. I REALLY HOPE I never met these people or come across another website that sells their product. I work long hours and just want my furbabies comfortable until I get home. SHAME ON YOU for scamming. May the powers that be allow you to go bankrupt ???. With no harm coming to me or my family...

  17. Jeanette Sousa Avatar
    Jeanette Sousa

    I, too, ordered 2 beds in early February at the second one half price, and I also have not received any beds. Have emailed several times, usually got a response that they would answer in a couple days---of course, never did. I had given them the benefit of a doubt due to the cargo ships stuck at the Suez Canal, but after reading all these posts, I think we have all been scammed. Luckily I paid thru PayPal, but I hate that they will be stuck for the $140. Such a disgusting people in this world.

  18. jennifer jill kimberlin Avatar
    jennifer jill kimberlin

    I ordered 2 pet beds from their BOGO ad on Jan 18th and paid $54.99 per my receipt. They withdrew $241 from my account and I have not received my pet beds. They continue to send my advertising e-mails. I continue to send them inquiry e-mails with no response. I paid though Pay pal to be safe, but they have not reimbursed my claim because I authorized the transaction. I have received no real answers on when my dog beds will ship from the company. I have reported their ads to Facebook as SPAM and also reported them to the FTC/FBI as suggested by Pay Pal

  19. Delores Williams Avatar
    Delores Williams

    I ordered a snggle bed online back in February and still no bed. Total rip off.

  20. Nancy Yong Avatar
    Nancy Yong

    I would like to re-word my statement dated April 6, 2021. The beds I ordered was not from the original Brooklyn site. It was a look alike and when I make payment, I received a text message from Official Snuggle Pets website. When I click on it, it says website not available. There is no way to contact them and they never reply the email (snugglepetsofficial@gmail.com) I sent to them to enquire. Snuggle is fake and scam and cheats. Do not shop here.

  21. Chris Byrne Avatar
    Chris Byrne

    I too ordered on 2/12/21 and have not received my 2 extra large beds. They sure took out the 109 bucks though. Called my bank, they said to give it at least 3 weeks... we’ll it’s been 6 weeks now and nothing! Calling my bank again. Thank you for all your shared posted experience!
    I hate those advertisements on Facebook... they all come from China. Some even advertise not to worry not from China. When you hit the payment button it gives you verification you just made a payment to #}%#{##%, or something like that! Irritating!

  22. Brenda A Hayes Avatar
    Brenda A Hayes

    SAME HERE!!! My auntie & I are both OUT 6 BEDS!!! Shame, we thankfully are protected by our banks, however, we REALLY want those beds!!! Does anyone know of a reputable source who wants to do business in the U.S.?? Lesson learned, at the expense of our pooches, no less!! 🙁

  23. Robin warrens Avatar
    Robin warrens

    I also was scammed out of 80. I will dispute the charge it is very disheartening that this stuff goes on. I guess we can’t trust any one!

  24. Connie CRRN Avatar
    Connie CRRN

    You can add me to the list of people that have been scammed by Snuggle Paws. I ordered 2 beds on 23 February. I received a confirmation email with an order number. And, like all the other poor souls, I have not received the beds I ordered. I have sent them 6 emails, and of course, have not had a reply to any of them. Thank goodness I paid with my PayPal account, so I did not give out all my credit card information. I am now going to contact PayPal and start a claim. And, then I am going on Amazon and buy a pet bed from a reputable Seller. Good luck to everyone else that has been scammed. I hope some of you can get some satisfaction, and I thank De-Reviews for alerting me to this scam.

  25. carna beckley Avatar
    carna beckley

    I ALSO BOUGHT A BED WHICH I NEVER RECEIVED! I paid with my credit card but it's too long ago to try and cancel the order. Let's name and shame them - it's ridiculous how they can steal from the public!!

  26. Nancy Yong Avatar
    Nancy Yong

    I ordered 2 medium size Brooklyn bed for my pets in Feb 2021. The items never arrived till today. I paid RM226.00 BIG SCAM. Do not shop.

  27. Dianna Fagerli Avatar
    Dianna Fagerli

    Dianna Fagerli
    Ripped off for two beds! HUGE SCAM!!! DO NOT buy anything from them!!

  28. Tara R Avatar

    I was scammed out of $100, along with S&H. I used my debit card, so I'm unsure if I can dispute it. I've already canceled my card so no further fraud can happen. Not only am I out of that money that I worked hard for during a pandemic, but I also have a dog with severe anxiety. This particular bed helps her tremendously, except the one I have for her was when she was a puppy and she has completely outgrown it. Very sad that these people take advantage of others. The site looked very real, I don't even know if you can really trust any site with clowns like this out there.

  29. martha Mizroch Avatar
    martha Mizroch

    I also bought a bed and never received it . I will dispute it on my credit card . Never use this site. It is a total scam

  30. Jeanine Grant Avatar
    Jeanine Grant

    Ripped off for $75-ordered two dog beds on January 31st. They never arrived- scammers!!!

  31. Shannon M.T. Avatar
    Shannon M.T.

    Same i order the bogo in January needless to say i have sent plenty of emails with no response and i am out of 100 dollars....i am very upset..

  32. Victoria L Allen Avatar
    Victoria L Allen

    I have had the same experience as others. Spent $114.94 for two beds and never got them. I have checked periodically and sent them email to enquire. I got back a canned response with links to ask for a full refund, but thought I would hear back.

    I purchased based upon someone else purchasing them. I thought I was purchasing from the same place, but must not have.

    Today, the website is not reachable. I filed a claim with my bank.

  33. Tisha Nelson Avatar
    Tisha Nelson

    I was also took for 109.99 for dog beds.I ordered in February and still no beds and the website they have is bogus as well they will not email you back.

  34.  Avatar
    Anonymous

    I am so sad to read all this. Was trying to figure out why I haven't gotten the dog beds yet and discovered its website was not available, hence the finding of this website. I also ordered early February.

  35. Brittney Avatar

    Ordered the BoGo dog separation anxiety bed sale shown on Facebook for this company on February 16,2021. Never received my product and every time I go to look at the website it says store not found. This is a SCAM. I called my back to have a charge back dispute opened to try to get my money back. This is insane.

  36.  Avatar
    Anonymous

    I was also scammed by this company! it been 40 days and i have emailed them with no response, i have filed a dispute with my bank . Hopefully they will be able to help . ! DO NOT PURCHASE FROM THIS COMPANY!

  37. Michelle Avatar

    I was allso taken for $109 dollars. They send a "canned" email saying they will get back to you in 24-48Hrs., but they don't! It has been almost 2 months since they processed my payment and I have received nothing! This is not right. Seems to me, someone should be able to shut down their site. Everyday I get ads from them asking to buy their beds. So frustrating and so unfair!

  38.  Avatar
    Anonymous

    Shame on Facebook for indulging these people!

  39. may they get the slowest advancing and most painful cancer

  40. Kristi Weston Avatar
    Kristi Weston

    this is a SCAM DO NOT purchase just like everyone here has said. I purchased BOGO XXL beds priority overnight shipping and nothing. I am out almost $200 from my bank account. I order so much on line and this just makes me sick!

  41. Megan Enriquez Avatar
    Megan Enriquez

    Scam... I was taking for 109.99 also. No product. I am so people just don't care anymore.

  42. I ordered 2 beds February 11th, as of today still nothing has been delivered and I have yet to receive any real responses from them. Cancellation link is fake! This company is a scam and I am so sorry I didnt look it up sooner! Buyers beware!!

  43. Same story as everyone else: I bought two beds for my dogs and they charged me instantly but never sent any products or responded to the multiple emails. When I click the link in my confirmation email the site is gone. I've officially reported this charge to Chase and will hopefully see my money returned. So sad this is what people spend their time doing.

  44. Treena D. Avatar
    Treena D.

    I also was taken for $110! This type of thing makes it very hard for legitimate companies to do business online. It's too bad that people cant put as much effort into a real job as they do these scams! Doing this to hard working individuals especially during these trying times is disgusting! Karma is there though, what comes around goes around.

  45. Susan Cozzitarto Avatar
    Susan Cozzitarto

    Ripped off like many others have been—paid $90 plus 9.99 shipping and handling. Sad these thieves are hurting everyone while we are dealing with the pandemic. Have to file a CC report—shame on these evil people!

  46. Same here... ordered 2 pet beds in Jan as they were BOGO. Out $109.99. Filed a fraud report with my CC. I hate this....sad that there are people out there that do this and can’t work an honest job. All I have to say is that Karma will catch up to you.

  47. Unfortunately this is a definite scam. I highly recommend contacting your bank for a refund and a new bank card so they don’t have the ability to take more money from you in the future.

  48. Purchased X2 beds from Theo company in Feb 2021, money got taken out my account and still no dog bed.. I’ve sent emails, and an automated response states someone will respond within 24-48 hours, alas that has not happened either! What can we do?

  49. cyndi brown Avatar
    cyndi brown

    S C A M. DO NOT BUY.

  50. SHEILA BRANDS Avatar
    SHEILA BRANDS

    This is a scam. TONS of people were dupped. Me included. DO NOT BUY. I am out $200. NO BEDS EVER CAME.

  51. SHEILA BRANDS Avatar
    SHEILA BRANDS

    THEY ARE STEALING THE MONEY AND NOT DELIVERING. CUSTOMER SERVICE IS A GENERIC COMPUTER GENERATED REPLY. IT HAS BEEN 3 MONTHS. NOTHING CAME. NO REFUND. NO UPDATE. NO SHIPPING INFO. NO CUSTOMER SERVICE. ..... BUYERS BEWARE

  52. Same situation out $75 ordered 2 dog beds in January contacted several times get automated response - and they are advertising again - unbelievable

  53. Ruth Rennick Avatar
    Ruth Rennick

    Same :(. I ordered and paid for 2 dog beds on the 28th January, have sent several chasing emails and today have discovered that the website has 'gone'. Really annoyed with them (and myself for being taken in). £82 down and no beds.

  54. Ruth Shaw Avatar
    Ruth Shaw

    Yes me too, I ordered two beds back in February, but have heard nothing back other than the official order receipt. I have emailed on many occasions and get back an automated response that someone will contact me in 24/48 hours, this never happens, I am now going to get in touch with my credit card company

  55. I placed my order beginning of February paid $90.00 and have not received anything. I reached out via the site, now the site no longer exist - Scam

  56. Joanne Parcell Avatar
    Joanne Parcell

    I ordered a buy one get one free offer on 12/25/20. The amount was deducted from my account the day after. I have received nothing. I have tried to contact the company several times, with no response. There is no mailing address listed. They are still sending emails, however with offers. I’m not sure where to go at this point. I tried the BBB, but they responded that they have no record of that company.

  57. Becky Cappel Avatar
    Becky Cappel

    I know how you all feel. I ordered 2 beds January 19th and have received nothing. I tried emailing and have heard nothing. They are Frauds and it's sad that this happened, everyone needs to know NOT to order from this company. They don't even have a phone number to contact them when their website says they are available 24/7 via email, chat, or phone, BUT where is the number!!!

  58. I ordered 2 on Feb. 12th, 2021 and have received nothing. Not even an email and I have emailed them at least 4 or 5 times. Calling my card in the morning to dispute the charge. Maybe if enough of us do, they will track them down and arrest them for scamming. Why can't people just actually try to be honest and work for a living instead of stealing????

  59. Well...they got me too and unfortunately my Credit Union won't reverse the charges. They consider it 'friendly fraud' because I made the purchase myself. Only course of action I have is to press charges and file a civil complaint which will probably end up costing me more than the $100 for the beds I'll neve receive! SO angry at myself right now!!

  60. Jennifer Rhoads Avatar
    Jennifer Rhoads

    I too ordered (2) snuggle beds on 2/13/21 and have received nothing! What a scam. I'll be contacting the FBI and reporting them.

  61. Deena Lindsey Avatar
    Deena Lindsey

    I am furious, but I don’t know who I am at more! The scammers “Snuggle Pets”, or myself. I thought I checked them out good enough, had an U.S. address, phone number and email address listed, and good reviews. Said nothing about any connections to China ( I harbor no I’ll feelings or any racial discrimination towards ANYONE from/with Chinese decent or attributes. In fact, it sickens me as to what is happening today I.e.: the beatings and recent shootings) But due to experience, anything I’ve unknowingly ordered from an online store that ultimately gets its merchandise from China, ultimately results in it being a “scam” in one form or another. Whether the quality of merchandise is way below par, it takes months to get said below par merchandise and yet they have billed your credit card immediately after receiving your order, or you don’t even get anything at all and yet your credit card was still charged. I placed my order Feb 4th 2 beds for 109$. After seeing my credit card statement I was reminded of this purchase (I had totally forgotten) and started getting on them with some emails,, inquiring about my order. Their last response was that due to COVID-19 and the CHINESE NEW YEAR their shipping department was behind schedule. I threatened them that if I didn’t get a full refund I would go public about what a scam their company is.

  62. Danielle Sabanos Avatar
    Danielle Sabanos

    I am in the same situation as you all. I ordered 2 beds February 3 and have received nothing. Yes have sent emails with an automatic response. I will be contacting my credit card company to dispute the charge.

  63. I ordered in early January, I have gotten back some emails response but not much more. Now in I’ll only from Amazon, we never ever have a issue coming from this 1

  64. Mary Kay Weis Avatar
    Mary Kay Weis

    I have been scammed as well. I ordered two beds on Feb 10 and have received nothing. I too have sent numerous emails to no avail. I’m contacting my bank today to try and get my money back. Official Snuggle Paws is a scam.

    1. Angela J Avatar

      Same here. Ordered February 12 and have received zilch. Now if you try to access the website, it has been removed. There goes my 90$. So irritating. I will have to contact my credit card company and file for a refund.

  65. I also was scammed out of $49.99 back in Jan. I have been recently working with Paypal to get my $$ back. How can we get sites like this taken down? Reported? Etc? This is just atrocious, but thankful for the article even though it was written after my purchase.

    1. De Roka - De-Reviews.com Avatar
      De Roka - De-Reviews.com

      It is very difficult to take down the sites but still, you can report it to the FBI and FTC. They may get it down if they check your email on time.

    2. Victoria L Allen Avatar
      Victoria L Allen

      The site was down when I looked today.

      I filed a dispute with my bank based upon that. However, the generic email is still coming back. I just found these reviews after trying to figure out if it was all a fraud site.

  66. Deborah Westgate Avatar
    Deborah Westgate

    It is a scam, I too ordered the end of january and no product

  67. Tara Knapp Avatar
    Tara Knapp

    I just contacted my credit card. Disputing 2 snuggle beds from this company. The address listed on bank charge is fake. I hope my bank can pull the credit as quickly as this $ was sent out to snuggle pet. Bogus site.

    1. cyndi brown Avatar
      cyndi brown

      GRRRRRR.

  68. Anne Marie Johnston Avatar
    Anne Marie Johnston

    I also ordered from Snuggle Paws the end of January and also have heard nothing. I have also sent countless emails. The money was taken off my credit card, and I am out $143.

  69. Lisa Griffin Hewitt Avatar
    Lisa Griffin Hewitt

    The Snuggle Pets scammed me out of nearly 60.00 and are now going by a new name beware. The new name is Snuggle Paws. Please dont order anything grom these scammers..

    1. De Roka - De-Reviews.com Avatar
      De Roka - De-Reviews.com

      Thanks for this information. We will soon review Official Snuggle Paws.

  70. Dina Valjalo Avatar
    Dina Valjalo

    hi I ordered my pet beds from this site ,and also have not recieved any communication.I have sent emails and tried to call ,I have also contacted my bank and they are not helping at all they have closed the dispute.What has made me even more angry than anything this snugglepet has my cell phone number and sends me special messages continiosly at all hours of the day and night saying the same thing "last chance to get your free bed ...." I have blocked each number but it seems to be on a whole lot of random numbers how can i stop them from sending me these sms .they have stolen from me and still continue to send me messages to buy surely there is a way to report and close down this opperation ?

  71. I am so sorry but you have been scammed. You placed an order with officialsnugglepets.com and are contacting snugglepets.co.uk. We have nothing to do with this other company, we are a UK manufacturer of dog harnesses etc and do not make beds. Neither do we accept card payments. I have received hundreds of emails the same as yours. Please contact your credit card company fraud department.

  72. Ann-Marie Wittig Avatar
    Ann-Marie Wittig

    I ordered snuggle bed online. Have heard nothing in return. It has been over a month since this order was paid. I have sent several emails , no reply. I even tried to find a phone number for this company. Don’t know how to contact them.

    1. De Roka - De-Reviews.com Avatar
      De Roka - De-Reviews.com

      In this case, it’s better you contact your bank or credit card company and ask them to help you with a refund. If you had paid via PayPal, open a dispute via your PayPal account, and contact the PayPal support team. Show them this review as a reference. Explain to them everything.

      Good Luck!

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