In brief, we find Mooncool.com as a questionable online store. Our conclusion is drawn from various factors mentioned in this Mooncool review, which are supported by given screenshots.
These kinds of online stores found to be delivering wrong, poor quality products or nothing at all. OK, let's check more about it in this Mooncool review.
We've labeled Mooncool as a dubious online store because of these reasons:
Discounts And Sales:-
As shown in the above screenshot, Mooncool.com has listed lots of products at heavy discount rates, which is suspicious. Because, multiple scam sites are offering such discounts.
Return And Exchange:-
We observed that its return policy is very confusing and could make it very hard for customers to get a full refund.
Website Content And Design:-
The design and content of the website match with multiple problematic sites.
Customer Complaints:-
We have found many similar kinds of websites with lots of complaints against them.
Parent Company's Name And Address:-
As you can see in the screenshot, on Terms and Conditions page of Mooncool, it has provided its parent company name and address as Econ Technology Ltd., Lowry Mill Lees street, Swinton, Manchester. However, you should know that this parent company is linked multiple similar kinds of problematic sites, such as Vitilanebike, Mecpow, Kloisonne, Wowafrican, Babyonlinedress, and so on.
NOTE: It may provide another parent company name or address in the future, since lots of similar kinds of scam sites are doing so. So, don't be confused if you find any other contact details or nothing at all in the future.
Common Queries Related to Mooncool Review:
After knowing the truth of Mooncool.com from this review, now you might have some queries like:
- How can you get refund from it?
- How can you stay safe from similar kinds of stores?
- Where can you encounter with potential scam online stores?
Well, you can find the answers to these queries in the article, “How To Get A Refund”, on our website De-Reviews.com.
Our Final Verdict on Mooncool Review:
As mentioned earlier in this Mooncool review, we can say that it is a suspicious online store. Hence, we don't recommend this site for any kind of online shopping.
Additionally, you can check out doubtful sites under “Suspicious” section. Read about scams in the “Scams” section, or find interesting articles on “homepage” of our website De-Reviews.com.
If you want to say something about this company, then please feel free to place your comment below. Also, feel free to share this Mooncool review with your friends and families through your social media accounts to make them aware of this online store.
FAQs related to Mooncool Review:
How to get refund from problematic online stores like Mooncool.com?
It's difficult to get a refund from problematic sites like Mooncool. But, here are some ways you can try to get your money back.
Firstly, we advise you to talk to the seller and tell them calmly about your problem. Also, keep good records of everything related to your order, like tracking number, postal details, chats, pictures, emails, and many more.
In the case if you don't receive your items even after contacting the seller, then you should contact your bank or credit card company and ask them to help you with a refund. However, if you have used PayPal, then you should open a dispute via your PayPal account and contact them.
In the case, if you get wrong stuff, then you should contact the postal service for tracking info. You should get the detail like the weight of item that you got, which might be less than what you ordered. Show this proof to your bank, credit card company, or PayPal to ask for a refund.
Likewise, check your bank accounts or credit card statements to stop any charges you didn't make. If you see any suspicious charges, cancel your credit card.
If nothing works and if you have lost a lot of money, then you should contact the legal expert or a group that helps people on such situation.
You should also report doubtful sites to concerned authorities like Better Business Bureau, FBI, FTC, or similar authorities in your country.
But remember, these steps may not work for all because it depends on where you live, which method you used for the payment, and the rules of your chosen payment method.
How to identify and save yourself from similar kinds of suspicious websites?
You can identify and save yourself from suspicious websites like Mooncool.com using these methods:
- Do your research on the site or app before you use them.
- Search for the real customer reviews and read both positive and negative reviews.
- Avoid shopping on the sites or apps if you have doubts on them.
What products can you find on Mooncool.com?
The products available on its website are: TK1 Fat Tire Electric Trike, MC 350 Electric Trike, MC Trike Accessories Package, MC Bike Protective Helmet /LED Light, Right Rear Wheel for TK1 Fat Tire, Rear Brake Light for TK1 Folding, MC3 MTB AWD, MC Rear Pet Carrier for TK1 Folding, and so on.
Note: Our Mooncool review is based on the info available as of the mentioned date. But websites like this often change, so even if you see different stuff later, it can still be suspicious.
Wishing you a secure online purchase!
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