Straight to the point, Konaqa.nl is a suspicious online store. We are calling it suspicious after considering lots of points that we have mentioned in this Konaqa review with screenshots.
These kinds of online stores found to be delivering wrong, poor quality products or nothing at all. OK, let's check more about it in this Konaqa review.
We've labeled Konaqa as a dubious online store because of these reasons:
Absence of Reference to Import Tax and Customs Fees:
Contrary to legislation, no information regarding these costs is available. This lack of transparency can lead to unexpected costs for customers upon delivery of their items.
Violation of Dutch Law:
Despite claiming that only Dutch law applies, the webshop violates these laws itself. This inconsistency undermines the credibility of the webshop and suggests potential legal risks for customers.
Buyer Responsibility for Faulty Delivery:
Stolen or non-delivery is deemed the responsibility of the buyer, which violates the law. This shifts the burden of responsibility onto customers for issues that should be addressed by the seller.
Permission Required for Returns:
As shown in the screenshot taken from the "Exchanges & Returns" page of Konaqa.nl, returning items requires permission granted via email, prohibited by law. Requiring permission for returns can hinder the customer's ability to exercise their rights and may contravene consumer protection laws.
Return Form Requested via Email:
Contrary to EU law, a return form must be requested through email. This additional step complicates the returns process and may discourage customers from exercising their right to return goods.
Lack of Return Cost or Address Indication:
Required by law, but not provided by the Konaqa. Customers are left in the dark about return costs and where to send their items, which can cause frustration and confusion.
Dutch Return Address Absent:
Dutch law requires a Dutch return address for dot-nl domain webshops, which is not displayed on Konaqa website. The absence of a Dutch return address raises concerns about the webshop's compliance with legal requirements.
Outdated Privacy Policy:
Privacy Policy provided by Konaqa is brief, outdated, and likely in violation of current EU laws. This suggests that the webshop may not adequately protect customer data, potentially exposing customers to privacy risks.
Solely Reachable by Mail:
As shown in the screenshot, Konaqa is only reachable via mail, failing to provide alternative contact methods as required by EU law.
Social Media Presence:
It hasn't provided any social media icon linking to its official social media page. This is uncommon on genuine sites and questions its social media presence.
Heavy Discount:
As shown in the screenshot, it has listed its products on sale at heavy discount rates. However, we have found multiple scam sites offering such discounts.
Common Queries Related to Konaqa Review:
After knowing the truth of Konaqa from this review, now you might have some queries like:
- How can you get refund from it?
- How can you stay safe from similar kinds of stores?
- Where can you encounter with potential scam online stores?
Well, you can find the answers to these queries in the article, “How To Get A Refund”, on our website De-Reviews.com.
Our Final Verdict on Konaqa Review:
As mentioned earlier in this Konaqa review, we can say that it is a suspicious online store. Hence, we don't recommend this site for any kind of online shopping.
Additionally, you can check out doubtful sites under “Suspicious” section. Read about scams in the “Scams” section, or find interesting articles on “homepage” of our website De-Reviews.com.
If you want to say something about this company, then please feel free to place your comment below. Also, feel free to share this Konaqa review with your friends and families through your social media accounts to make them aware of this online store.
FAQs related to Konaqa Review:
How to get refund from problematic online stores like Konaqa.nl?
It's difficult to get a refund from problematic sites like Konaqa. But, here are some ways you can try to get your money back.
Firstly, we advise you to talk to the seller and tell them calmly about your problem. Also, keep good records of everything related to your order, like tracking number, postal details, chats, pictures, emails, and many more.
In the case if you don't receive your items even after contacting the seller, then you should contact your bank or credit card company and ask them to help you with a refund. However, if you have used PayPal, then you should open a dispute via your PayPal account and contact them.
In the case, if you get wrong stuff, then you should contact the postal service for tracking info. You should get the detail like the weight of item that you got, which might be less than what you ordered. Show this proof to your bank, credit card company, or PayPal to ask for a refund.
Likewise, check your bank accounts or credit card statements to stop any charges you didn't make. If you see any suspicious charges, cancel your credit card.
If nothing works and if you have lost a lot of money, then you should contact the legal expert or a group that helps people on such situation.
You should also report doubtful sites to concerned authorities like Better Business Bureau, FBI, FTC, or similar authorities in your country.
But remember, these steps may not work for all because it depends on where you live, which method you used for the payment, and the rules of your chosen payment method.
How to identify and save yourself from similar kinds of suspicious websites?
You can identify and save yourself from suspicious websites like Konaqa.nl using these methods:
- Do your research on the site or app before you use them.
- Search for the real customer reviews and read both positive and negative reviews.
- Avoid shopping on the sites or apps if you have doubts on them.
What products can you find on Konaqa.nl?
The products available on its website are: 'CarScratch Pro' repairs scratches on cars | Save hundreds of dollars DIY, AquaRide PhonePro, 'Save Driver' Universal 360° Rotatable Phone Holder, ChargeHolder | Wireless charging suitable for any car, and so on.
Note: Our Konaqa review is based on the info available as of the mentioned date. But websites like this often change, so even if you see different stuff later, it can still be suspicious.
Wishing you a secure online purchase!
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