Craft-Hub Review: Genuine? Craft-Hub Scam or Legit?

May 5, 2022

Are you trying to find out the reality of Craft-Hub to know whether you should purchase from this online store or not? If so, then this Craft-Hub review is going to help you to identify either is a Craft-Hub .com scam or trustworthy online store.

What is Craft-Hub .com?

It is an online shopping store which is selling jigsaw puzzles, etc. However, there are so many things you must know about this online store before choosing it as your shopping destination.

Craft Hub is suspected to be one of the problematic sites on the basis of following grounds:

Contact Information:

Its company's address is provided on Contact Us page as Unit, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R. There is no business with the name Craft-Hub that has been mentioned on or around this address on Google Maps. Instead, other businesses are mentioned over there. Moreover, there are lots of similar kinds of problematic sites with Hong Kong address. Hence, we shall not trust this site for any kind of online shopping.

On top of that, the provided address is from Hong Kong while on its Terms of Service page, it has mentioned its services shall be governed by and construed in accordance with the laws of Singapore. This is completely a mismatch information. After all, why any company from Hong Kong will be governed by the laws of Singapore?

Discount and Sales offers:

It is claiming to sell lots of products at heavy discount rates. You should know that these days mostly scam sites are offering such huge discounts to attract people into their scam.

Copied content:

Lots of details provided on its website, including its website theme match with multiple problematic sites.

Returns and Exchange:

It has a Refund Policy / Return Policy which is found to be very unrealistic for the return and exchange of items. It has stated that you will be responsible for all return shipping charges. So, it is almost impossible to get the full payment back from these kinds of websites due to their confusing provisions.

Customer Complaints and Delivery:

The customer support as well as delivery time of sites similar to this are also very poor as per the complaints received from the buyers of similar kinds of sites.

Our Final Verdict:

The above stated reasons of this site clarify that Craft-Hub is one of the suspicious websites.

You can find the lots of suspicious sites listed within our “Suspicious” category by clicking >HERE< or you can find about various kinds of scams by scrolling within our “Scams” category by clicking >HERE< or you can navigate our website through our home page to find out the several interesting and knowledgeable articles under different categories by clicking >HERE<.

If you want to say something about this company, then please feel free to place your comment below. Also feel free to share this review with your friends and families through your social media accounts to make them aware of this online store.

These days multiple new online stores are claiming to sell various items on huge discount, but most of them are scams. So, it’s better to stay away from the new online stores or at least do some research before you purchase something from the new online stores because most of these new online stores don’t deliver the purchased items to their clients or, deliver completely different or very low-quality items. Some scam online stores even have charged the credit card of clients randomly without their consent. So, if you have ever purchased mistakenly from scam sites, we suggest you immediately contact your bank or credit card company to secure your credit card information.

NOTE: These kinds of sites are found to be changing their website name as well as whole content of their website from time to time. So, the following review is based on the details provided on its website on aforementioned date. If you find any other details than what we have provided on this review later, then that means this online store has changed its details. However, that still makes it a suspicious site.

Good Luck !

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De Roka and Team Author

De Roka (Suman Roka) is the Founder of De-Reviews.com and has been researching online scams since 2014 after personally falling victim to several. Over time, this mission grew into a dedicated team effort. Today, the De-Reviews Team, made up of experienced researchers, editors, and online safety advocates, works together to uncover scams and keep the public informed. Our commitment to consumer protection has been recognized by the Global Anti-Scam Alliance (GASA), which lists De-Reviews.com as an associated trusted organization. To learn more about our work, visit our About Us page.

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Members at GASA (Global Anti-Scam Alliance) Training - Online Cybersecurity Programs Training - Affiliate and Internet Marketing Members at Facebook Ad Scambusters! Master Degree in Engineering Admin of De-Reviews.com page Bachelor in Engineering +2 in Science Hobbies - Investigate Scams And Travel Investigating online scams since 2014

Comments

29 responses to “Craft-Hub Review: Genuine? Craft-Hub Scam or Legit?”

JB

July 31, 2023

I ordered two puzzles with the added wooden box ( an extra expense but they were gifts.) The puzzles Boxes arrived in together in a flimsy making bag. The contents were free to move around inside.
Inside were two puzzles in wooden boxes. However, I did not break the plastic seals because the boxes were damaged. I contacted the company at the email provided on the website and requested replacements. "Anna" generated all correspondence. She asked for photos which I promptly sent. She assured me the replacements would be sent. The first time she said this she said immediately. I asked where to send the damaged boxes because the only address and phone on line were in a foreign country. On the flimsy mailing bag, there was a return address in New Jersey. She did not provide an address and said again that the fulfillment department was being urged to send the puzzle boxes to me. Again I heard nothing, no email with a tracking number. I finally saw bad reviews on line as opposed to the good reviews on their website and concluded that I was never going to get replacements or be given a return address. I sent an email to "Anna" requesting the address again and said since I didn't believe they were going to send replacements I wanted a refund and again the return address.
"Anna" who was so prompt to respond to my emails has gone radio silent. On the plastic mailer bag, there was a New Jersey address. I looked it up on Google maps. It was an old storage facility with one of those roll up doors. No way to enter or for the delivery person to leave any mail. I contacted my credit card and disputed the charges. They requested all correspondence and photos. I sent them and included a picture of the flimsy bag as well as a screen grab of the storage place in New Jersey. Then I looked for a site with reviews and found this one and have told my story. I've never been involved in something like this and it is an eye opener. On the main website they say they provide customer service 24/7. But elsewhere my only means of contact was an email address with "Anna" on the other end. I will be more cautious in reading a sales website in the future and dig deeper in the site to find whether there are red flags. I will never buy from this company again and am confident my credit card will be credited with the amount charged because the buy- replace-refund 24/7 customer service appears to be a scam in my opinion.

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Kathleen Rooney

July 20, 2023

Silly trusting me. Ordered three puzzles, got two, nearly a month later. Teeny, tiny. It will be a while before I find out if there are pieces missing. Not even trying to get my 3rd puzzle. No paperwork came with the order, so have nothing to go on. The return address is to Yuansheng, obviously not in USA. USPS says package was damaged when they received it.
Save your money!

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Ed

January 3, 2023

I ordered seven puzzles on their supposedly closeout special. It wasn't really a closeout, but the prices were reasonable. The puzzles arrived in a reasonable time, and the quality and colors were a reasonable match to the ads. Two puzzles were for me, five were intended as gifts. The first one I assembled was very nice; the second had a piece missing. I quickly worked the other five and discovered three puzzles had missing pieces and four puzzles had broken pieces. I notified Craft-Hub the first half of November, sending pictures of the completed puzzles with the problems highlighted. "Anna" responded the next day saying replacement puzzles would be shipped, arriving in 10 to 15 business days. Three weeks later, I notified Craft-Hub that they had not arrived. I quickly received a response from Anna saying she would follow up with shipping and let me know the status. On January 2, 2023, I reminded Anna and told her I had learned nothing from her about replacement status. She responded quickly, telling me they would be shipped right away. At this point, I really don't expect to receive replacements. The two puzzles that had no problems were nice for the price. The quality control is terrible, and the customer service, although prompt and courteous, has been totally ineffective so far. I wouldn't recommend this company if you're ordering gifts--it simply takes too long to get a useable product. As a recommendation, avoid the small sizes for children--the tiny pieces and their non-interlocking design will simply frustrate a child. On a different note, I have had no unauthorized credit card activity after doing business with them.

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Alta Martinez

December 24, 2022

I bought 5 for Christmas gift ..after hearing they were all missing pieces I hope this isn't the case.It definitely looked nothing like the add,colors dark pieces very small!Wouldn't recommend to anyone.

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Ann Murray

December 18, 2022

Ordered on November 28th. Puzzle arrived on December 12th...not too bad, but the hard plastic box inside a soft plastic envelope with a thin layer of bubble wrap had clearly been dropped and the plastic box shattered. It was going to be a gift but I can't give it in its present condition. I emailed immediately and was told they would contact me within 24 hours. One week later, still no email. After reading these reviews I shall have to do the puzzle myself to make sure all the bits are there. Just what I needed 1 week before Christmas.

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Catherine Louise Frith

December 8, 2022

Pieces are incredibly small. Craft hub offered a discount if I buy a larger size, I bet the pieces are still small. Rip off for the price even during the sales. Scammers

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Mary Parras

October 12, 2022

Don't do it. It's a company that scams people from their money!

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Cinde Woodcock

September 16, 2022

I bought these puzzles...7 of them for a gift for my 9 yr old granddaughter. It said 7-10 days delivery. Took over 30 days. Granddaughter was long gone & still no puzzles. I finally got them the day I stopped payment on my Visa. Puzzles are much tinier, & darker than they appear online. The patterns are beautiful with rich colors. In reality, the colors are flat, heavily muted & dark. Not pretty as depicted. This company is in Singapore. They claim a warehouse facility in CA on the fb page, but they are made & ship from Singapore/or China. Would NOT PURCHASE from them.

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Joyce

September 13, 2022

As much of a puzzle fanatic that I am, I think I’ll pass on ordering.

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